Tag Archives: social distancing

Servicio a clientes de forma remota durante COVID-19


por Samantha Garcia

A través de este tiempo incomparable, la Clínica de Inmigración de LUM continúa abierta a los negocios para servir a la comunidad. Sin embargo, “cómo” LUM está sirviendo a la comunidad ha sido modificado para mantener a las familias lo más seguras posible. La Clínica se ha adaptado para trabajar con clientes por teléfono, videoconferencia, correo electrónico y en ubicaciones alternativas.

El programa Buen Samaritano (Good Samaritan) de LUM también recibe solicitudes de asistencia financiera de emergencia por teléfono y correo electrónico durante la semana, a partir de las 9 a.m.. Las clases de ciudadanía y las tablas de conversación en español se han pospuesto.

LUM continúa monitoreando los cambios a esta emergencia de salud pública. La Junta Directiva, el personal y los voluntarios de LUM mantienen a los afectados por COVID-19 en nuestros pensamientos y oraciones.


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LUM Board of Directors – Getting It Done

Video Board Meetings Are Working Well

Last week, the LUM Board of Directors held their monthly meeting using video conferencing. The agenda was distributed along with a code to “Join the Meeting” online. Remote meetings continue to be productive and successfully connect and engage everyone involved. 

Joan Low, LUM board president, led the meeting; and Wes Tillett, LUM executive director, attended and contributed on behalf of the LUM staff. A healthy second quarter financial report was presented and approved. Pictured are the LUM board & staff members who participated. This is yet another example of how LUM continues to be flexible and adaptive during the COVID-19 crisis because LUM is determined to continue serving local families and children in need.


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Serving Clients Remotely During COVID-19


by Samantha Garcia

Through this unparalleled time, the LUM Immigration Clinic continues to be open for business to serve the community. However, “how” LUM is serving the community has been modified to keep families as safe as possible. The Clinic has adjusted to work with clients by phone, video conferencing, email, and in alternative locations.

The LUM Good Samaritan Program is also taking requests for emergency financial assistance by phone and email during the week, starting at 9 a.m. The Citizenship Classes and Spanish Conversation Tables have been postponed. 

LUM is continuing to monitor changes to this public health emergency. The LUM Board of Directors, staff, and volunteers are keeping those affected by COVID-19 in our thoughts and prayers.


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Social Distancing – Preparing Recent Mailing

LUM is getting creative — staff & volunteers recently helped the LUM office manager, Linda Hicks, prepare a mailing. To stay safe, they used separate work spaces and wore masks. Pictured L to R are Alexandra Hicks, LUM volunteer & Purdue student; and Connie Decker, LUM receptionist. 

Thanks to ALL of our volunteers & staff members for going above & beyond to keep LUM open for business through this crisis.

If you wish to volunteer with future mailing projects at LUM, click HERE.

Social Distancing – LUM Staff Meeting


Volunteers & Staff – Adapting to COVID-19

LUM is determined to remain open to support local families in need and individuals experiencing homelessness. To maintain a safe & healthy space, LUM staff members communicate regularly, adapt to the ever-changing situation, support each other and practice self-care. LUM Staff members have been meeting more frequently — using video conferencing (pictured).

Please remember LUM during this difficult time. Your gifts of cash donations ($5, $10, $50, $100 or $500), needed items (cleaning supplies, food pantry items & shelter meals), and time (volunteer at the shelter or food pantry) are GREATLY appreciated and needed.

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Social ‘Distance Learning’


LUM Immigration Clinic Participates in Webinars

During the Indiana Stay-At-Home Order, the LUM Immigration Clinic staff members and volunteers are spending this time to take advantage of advanced training on immigration and naturalization issues, ethics, legal issues and best practices.

They have been participating as a group in a series of webinars sponsored by the Catholic Legal Immigration Network, Inc. (pictured). These online training programs are part of the resources available to LUM as an affiliate member of CLINIC. The Immigration Clinic staff and volunteers found the webinar timely and informative.


The LUM Protein Food Pantry remains open with strict protocols to keep everyone safe. The LUM Good Samaritan Program (emergency financial assistance) and Immigration Clinic are serving clients using online forms, email and the phone.

Please remember LUM during this difficult time. Your gifts of cash donations ($5, $10, $50, $100 or $500), needed items (cleaning supplies, food pantry items & shelter meals), and time (volunteer at the shelter or food pantry) are GREATLY appreciated and needed.

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Social Distancing – LUM Staff Meeting

Zoom Staff Meeting Led By Wes Tillett

During this crisis, the LUM Staff members have been meeting more frequently — using video conferencing (pictured).

LUM is determined to remain open to support local families in need and individuals experiencing homelessness. To do this and maintain a safe & healthy environment, LUM staff members communicate regularly, adapt to the ever-changing situation, support each other and practice self-care — physically, spiritually and emotionally.


The LUM Emergency Shelter and Protein Food Pantry remain open with strict protocols to keep everyone safe. The LUM Good Samaritan Program (emergency financial assistance) and Immigration Clinic are serving clients using online forms, email and the phone.

Please remember LUM during this difficult time. Your gifts of cash donations ($5, $10, $50, $100 or $500), needed items (cleaning supplies, food pantry items & shelter meals), and time (volunteer at the shelter or food pantry) are GREATLY appreciated and needed.

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Social Distancing – Shelter Staff Meeting


Emergency Shelter Staff – Zoom Meeting

The staff members of the LUM Emergency Shelter are truly on the front line of this crisis. A small but dedicated team make it possible to offer a safe & caring place to one of the most vulnerable populations in our community — individuals experiencing homelessness.

The LUM Emergency Shelter staff recently participated in a video conference meeting to receive new information, give feedback on how things are going, and meet the LUM executive director, Wes Tillett. The meeting was upbeat, collaborative and productive (pictured). The staff members left the meeting better prepared for another night at the LUM Emergency Shelter.


The LUM Protein Food Pantry remains open with strict protocols to keep everyone safe. The LUM Good Samaritan Program (emergency financial assistance) and Immigration Clinic are serving clients using online forms, email and the phone.

Please remember LUM during this difficult time. Your gifts of cash donations ($5, $10, $50, $100 or $500), needed items (cleaning supplies, food pantry items & shelter meals), and time (volunteer at the shelter or food pantry) are GREATLY appreciated and needed.

Donate $$ | Donate Needed Items | Volunteer | Prepare a Shelter Meal

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Social Distancing – LUM Board Meeting

First Ever – LUM Board “Video” Meeting

Last night, the LUM Board of Directors held their monthly meeting using video conferencing. The agenda was distributed along with a code to “Join the Meeting” online. The remote meeting was productive, albeit unorthodox, and successfully connected and engaged everyone involved. Joan Low, LUM board president, led the meeting; and Wes Tillett attended and contributed for the first time as the LUM executive director.

Pictured are the LUM board & staff members who participated. This is yet another example of how LUM is adapting to the COVID-19 crisis because LUM is determined to continue serving local families and children in need.


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Social Distancing – Shelter Intake

Emergency Shelter Intake Using Social Distancing

Below is another example of the creativity and commitment being shown during the COVID-19 crisis. Dave Heckert, LUM Emergency Shelter director, signs up individuals for the homeless shelter using the glass-enclosed-foyer of the LUM Office building to protect the guests and himself.


The LUM Emergency Shelter and Protein Food Pantry remain open with strict protocols to keep everyone safe. The LUM Good Samaritan Program (emergency financial assistance) and Immigration Clinic are serving clients using online forms, email and the phone.

Please remember LUM during this difficult time. Your gifts of cash donations ($5, $10, $50, $100 or $500), needed items (cleaning supplies, food pantry items & shelter meals), and time (volunteer at the shelter or food pantry) are GREATLY appreciated and needed.

Donate $$ | Donate Needed Items | Volunteer | Prepare a Shelter Meal

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