Mission Moment – The Story of a Single Father

Shirley Advocates For & Reunites Family

LUM Good Samaritan Program advocate, Shirley Robertson, spoke with Steven, a single father of three children, who had his gas & electric service disconnected. In the meantime, he was heating his apartment with the oven, and temporarily moved his children in with their grandmother.

This father had many difficulties pile on in quick succession beginning with a cancer diagnosis in early January. Steven’s work hours were then reduced due COVID-19 because he was consider high risk, but the cancer treatments continued.

Steven was having a hard time getting the help needed to restore his service. Shirley made a phone call to his utility provider to determine the amount he needed to get his service restored. She created a plan, which drew from a few different funds, to come up with the total amount this local family needed.

After the amount was pledged, his service was restored and his family was reunited, Steven called Shirley at LUM. Speaking with her, he became emotional. He was holding back tears of gratitude, not only for the help that was offered, but also for the opportunity to personally thank Shirley for her kindness and compassion in listening to his story and offering guidance through a new and scary experience.

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{To protect the privacy of the family featured above, their names have been changed.}

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